Case Studies > Valley View Medical Center
Valley View Medical Center
B2C Diagnostic Laboratory
1,500+ Pathology Tests

Valley View Medical Center

Lusaka, Zambia

A well-regarded lab in Lusaka, faced a major hurdle when it came to implementing a reliable LIMS.


The Challenge

Valley View Medical Center, a well-regarded lab in Lusaka, faced a major hurdle when it came to implementing a reliable and modern LIMS. In their local market, most available LIMS options were either:

  • Overly complicated and hard to operate, or

  • Outdated, lacking essential features and flexibility

The lab needed a system that could adapt to their unique regional needs while maintaining global standards in efficiency, design, and compliance.

The Flabs Solution

Flabs provided a cloud-based, modular LIMS solution that was both powerful and easy to use. With full support for international deployment, Flabs enabled Valley View to:

  • Customize their reporting format to match Zambian healthcare norms

  • Generate professional, QR-coded reports that patients and doctors could verify instantly

  • Access a user-friendly platform that required minimal training

  • Leverage automation and digital storage to reduce turnaround time and eliminate manual processes

The Impact

  • ✔ Transitioned to a modern, digital-first diagnostic workflow

  • ✔ Fully customized reports that meet local compliance and branding needs

  • Improved patient trust and credibility with QR-verifiable reports

  • ✔ Minimized manual paperwork and human error

  • ✔ Positioned as a pioneer in digital diagnostics in the region

By choosing Flabs, Valley View Medical Center became one of Zambia’s first diagnostic labs to adopt next-generation LIMS infrastructure, setting a new benchmark for pathology excellence.

“As demand surged, Valley View Medical Center expanded its operations to multiple processing labs—but managing these labs under one system became increasingly complex.”

Valley View Medical Center

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