Question 1

Why should I switch from Labsmart to Flabs?

Accepted Answer

Flabs offers key modules that Labsmart lacks: accession module, TAT tracking, outsource report management (your letterhead on outsourced reports), department-wise multiple signatures, custom MIS templates, promotion PDF in reports, fully customisable registration, bi-directional machine integration, QC module with NABL compliance, B2B client portals, AI Smart Reports, inventory management, and dedicated phlebotomist & doctor apps.

Question 2

Does Flabs have an Accession Module?

Accepted Answer

Yes. Flabs offers a complete accession module with 1-stage and 2-stage accessioning, barcode scan at registration, department-wise sample receiving, and sample reject/recollect tracking. Labsmart does not have an accession module.

Question 3

Can I attach my lab’s letterhead on outsourced reports?

Accepted Answer

Yes. Flabs has an outsource report management module where you can attach your own lab’s letterhead on outsourced reports. Patients always see your branding, not the reference lab’s. This is not available in Labsmart.

Question 4

Does Flabs support TAT tracking?

Accepted Answer

Yes. Flabs has a dedicated TAT Tracking Dashboard that monitors turnaround time for every test in real-time. You can see within-TAT vs out-of-TAT reports, identify bottlenecks, and ensure timely delivery. Labsmart does not offer TAT tracking.

Question 5

Is Flabs more affordable than Labsmart?

Accepted Answer

Flabs Starter begins at ₹500/month + GST with 15,000 annual bills vs Labsmart Basic at ₹417/month with only 12,000 bills. The Leader plan at ₹1,000/month includes machine interfacing, inventory, phlebotomist module, WhatsApp API, and TAT dashboard features Labsmart doesn’t offer at any price. Value per rupee, Flabs delivers significantly more.

Question 6

Does Flabs support NABL accreditation?

Accepted Answer

Yes. Flabs has a dedicated QC module built for NABL compliance Westgard rules (1-2s, 1-3s, 2-2s, R-4s, 4-1s, 10x), Levey-Jennings charts, machine/kit mapping with mean & SD, CAPA reports with 5-Why and Fishbone root cause analysis, QC scheduling, and IQC data sheet downloads.

Question 7

Can I migrate from Labsmart to Flabs?

Accepted Answer

Absolutely. Flabs provides free migration assistance patient database transfer, test database setup with normal ranges and formulas, letterhead and report format configuration, and complete staff training. Most labs are up and running within 2–3 days.

Question 8

What are AI Smart Reports?

Accepted Answer

Smart Reports is an AI-powered feature exclusive to Flabs that turns complex test results into easy-to-understand, branded, insight-rich reports. Each report includes a health score, test-wise explanations, historical trends with visual graphs, AI-interpreted reasons for abnormal values, and personalised health & lifestyle recommendations.

Best Labsmart Alternative